Review of the year 2021
I have done something similar to this for over 10 years. I find it a helpful discipline to get into. It allows me to see how much I have achieved, especially how I have overcome obstacles rather than to concentrate on all the things yet to do. Perhaps you will find it helpful to do similar? […]
Starting Your Career in Video: 5 Terms You Need to Understand
If you want to start a career in video and similar videos, you need to make sure that you understand some of the terminology that exists in this industry. It will help you to understand the industry a little more easily, and it could mean that you master video production and broadcast that little bit […]
The Importance of Call Centre Technology While Working From Home
I’ve been thinking about people working from home, from the business point of view. Providing staff with the option to work from home, be it under extraordinary (such as now with the COVID-19 pandemic) or ordinary circumstances, should not impact your company’s bottom line. If you have adequate and powerful software that can be accessed virtually, […]
Burnout
Reviewing some of the academic papers I downloaded around the method I used for my independent research I came across one that looked at the burnout amongst private practitioner psychotherapists. I can relate, I was an inhouse counsellor back in the 1980s, still in my 20s we didn’t have supervision and the weight of taking […]
Receiving Feedback
Talking with a client yesterday about getting some negative feedback and helping her make sense and move on made me realise that you may find this helpful too. Be observant The cues are often there, people can tell us what they think of our work in an ad-hoc and informal way. Be sensitive to this […]
8 Tips To Have A Thriving Career In Customer Service
Customer satisfaction is crucial to corporate success and should be a goal for every company. After all, businesses have evolved, and customers now expect more than just goods or services. Does your job require you to interact with customers or manage a team in a contact centre? If that’s the case, it’s vital that you […]
Autumn Career Review
Autumn is a great time to take stock. This is the time to see how the job is going, decide on any changes you should make. Deep – perhaps to consider a new job, or smaller to reflect and make smaller changes to your current job. You may want to make plans for a promotion, […]
Your career is your responsibility
Watching Billions last night (episode 7, the last one before the midseason break). The team were talking about changes from a hedge fund to a bank and asked the boss. He made it clear that there will be losers, and responsibility for their careers were down to them, not him. Very forthright, most bosses are […]
Time for a career review – half way through the year
More than halfway through the year, and I wonder how your life and career are going? Are you where you want to be? A career review can help you to take stock and see what action you need to take. Whilst I offer more extensive programmes, like this career review service, sometimes a short career […]
Transitions
Life is full of transitions; through education – starting infant school, moving up to junior and then senior school, starting and leaving university. We then have life transitions – getting married, birth of our first child, the ‘mid life crisis’ perhaps, and transitions as we hit a ‘big birthday’ which often encourages us to reflect. […]
