Answered a question on the Guardian Forum regarding Interviews. Here is my reply:
Interviewers will often ask questions about how you dealt with a particular situation and what they want is a specific reply, using STAR (Situation, Task, Activity and Result). I’m sure there have been situations they could have lead to conflict at work, but because you smoothed things over you are downplaying what you did or said. The example you provide has to be your own, but it could be along the lines of ‘Working in a team we don’t always agree with something and occasionally this can lead to disagreement. It could be easy to argue but I don’t think that is helpful. On one particular occasion … and describe how you were able to deal effectively with conflict perhaps through working in collaboration or through compromise. You may find it helpful to read up on different means of dealing with conflict to help you develop your answer, for example see – https://www.amazingpeople.co.uk/thomaskilmann.htm
