How do you handle conflict?
The Thomas-Kilmann Conflict Mode Instrument (TKI) is the worlds best-selling instrument for understanding how different conflict-handling modes or styles affect personal and group dynamics and for learning how to select the most appropriate style for a given situation.
You read 30 pairs of statements and choose which of statement A or B is most typical of your behaviour.
There are five conflict-handling modes based on two underlying dimensions: assertiveness and cooperativeness. Assertiveness is the degree to which you try to satisfy your own concerns. Cooperativeness is the degree to which you try to satisfy the other persons concerns.
